State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jerry Medley
June 12, 2026
5
out of
5
rating by Jerry Medley
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage. I have also had the pleasure of working with Sherry and Dana. They are all exceptional and understanding."
We responded:
"Thank you for your 5-star review! Charlene and my State Farm team are happy to be your good neighbor! "
Kelvin Frazier
June 8, 2026
5
out of
5
rating by Kelvin Frazier
"Charlene assisted me with additional coverage for my home as well as pointing me in the right direction to file a personal articles claim. She is always patient as a helpful"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michelle Benson-Dumas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
doug smith
June 5, 2026
5
out of
5
rating by doug smith
"Mrs Charlene Hurst from State Farm not only gave me a great quote, but she was very professional and timely. She made a few suggestions in which I agreed to. Thank you Mrs Hurst for your outstanding knowledge and customer service."
We responded:
"Wow, thank you for the 5-star review, doug! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Reginald Moss
June 4, 2026
5
out of
5
rating by Reginald Moss
"I have always received prompt and courteous service from the staff at this agency!"
We responded:
"Reginald, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
Caldonia Haskett
June 4, 2026
5
out of
5
rating by Caldonia Haskett
"The best insurance company thurst far. Has always been there for me and would recommend my friends to them. An amazing company"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michelle Benson-Dumas’s Team. "
Janice Opong Wiredu
June 4, 2026
5
out of
5
rating by Janice Opong Wiredu
"Speedy results. Great price. Thank you"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michelle Benson-Dumas’s Team. "
Anna Richmond
June 3, 2026
5
out of
5
rating by Anna Richmond
"Always Helpful and kind thank you"
We responded:
"We are grateful for your 5-star review, Anna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
Mia Mitchell
June 1, 2026
5
out of
5
rating by Mia Mitchell
"Great customer service. she was great. Very personable, very professional and she helped me resolve my issue with no hesitation."
We responded:
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Connie Benson
May 28, 2026
5
out of
5
rating by Connie Benson
"Always right there for me.....great agent and staff..."
We responded:
"Thanks Connie for taking the time to leave a review. We appreciate your business and will always be available to assist you."
Thomas M. Rodgers
May 26, 2026
5
out of
5
rating by Thomas M. Rodgers
"Very easy to work with, everyone there is helpful & payment over the phone couldn't be easier."
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Bernice King
May 22, 2026
5
out of
5
rating by Bernice King
"⭐⭐⭐⭐⭐ 5-Star Review I had an amazing experience working with Michelle Benson-Dumas while starting my new life insurance policy! From beginning to end, Michelle was professional, knowledgeable, patient, and truly cared about helping me choose the best coverage for myself and my family. She explained everything in a way that was easy to understand, answered all of my questions thoroughly, and made the entire process smooth and stress-free. It’s not often you come across someone who genuinely puts your needs first, but Michelle did exactly that. Her excellent customer service, attention to detail, and dedication gave me peace of mind knowing I made the right decision. If you are looking for someone trustworthy, professional, and committed to helping you protect your future, I highly recommend Michelle Benson-Dumas. Thank you for making this such a wonderful experience!"
We responded:
"Bernice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
Karima Davis
May 21, 2026
5
out of
5
rating by Karima Davis
"Charlene is the absolute best! Very informative and always available to help me out with all my concerns!"
We responded:
"Thank you so much for the 5-stars, Karima! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michelle Benson-Dumas’s Team anytime."
Pullup Or Pulloff
May 20, 2026
5
out of
5
rating by Pullup Or Pulloff
"Ms. Dumas was very professional, courteous, and Answered all questions promptly.... Thank You Ms. Dumas"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
Monquez Hunter
May 20, 2026
5
out of
5
rating by Monquez Hunter
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
We responded:
"Thank you Monquez for leaving my agency a 5 star review but more importantly for being a long-term client who continues to trust us with your insurance needs."
Timothy Mujsce
May 19, 2026
5
out of
5
rating by Timothy Mujsce
"She’s genuinely great at what she does — friendly, helpful, knowledgeable, and easy to work with. You can tell she really cares about her clients and goes above and beyond"
We responded:
"Timothy, thank you for your wonderful review of State Farm Agent Michelle Benson-Dumas’s Team!"
Charlene Johnson
May 19, 2026
5
out of
5
rating by Charlene Johnson
"My experience with this agent’s office has been nothing but excellent!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
Bryan Brown
May 19, 2026
5
out of
5
rating by Bryan Brown
"The best 5 stars"
We responded:
"Thank you Bryan for leaving us a 5-star review! "
Asha Cornelius
May 18, 2026
5
out of
5
rating by Asha Cornelius
"Amazing, fast & professional"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Stanced Lyfe
May 15, 2026
5
out of
5
rating by Stanced Lyfe
"Switched to this location recently, very nice and respectful representatives and always very helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
Mr. J-RCs
May 14, 2026
5
out of
5
rating by Mr. J-RCs
"J, took care of me... She showed the utmost patience and professionalism.. Thanks, State Farms! A happy customer."
We responded:
"Mr., thank you for your wonderful review of State Farm Agent Michelle Benson-Dumas’s Team!"
Chantal Sexton
May 11, 2026
5
out of
5
rating by Chantal Sexton
"Michelle Benson-Dumas has been a fantastic agent to work with over the years; super easy to deal with; very professional along with her very capable staff; very helpful with any claims I have had to make as well; over the most pleasant experience! I would highly recommend her and her staff!"
We responded:
"Thank you so much for the 5-stars, Chantal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Gage Holland
May 7, 2026
5
out of
5
rating by Gage Holland
"Made everything easy, with excellent service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michelle Benson-Dumas’s Team. "
shanetta pegues
May 4, 2026
5
out of
5
rating by shanetta pegues
"Excellent customer service 10/10 recommend"
We responded:
"Thanks so much for the amazing review, shanetta! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Lauren Thornsbury
May 1, 2026
5
out of
5
rating by Lauren Thornsbury
"Michelle is amazing. She helped me with all my needs and was very pleasant to speak to. I would recommend her to everyone."
We responded:
"Lauren we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Dre Duran
April 30, 2026
5
out of
5
rating by Dre Duran
"Michelle was amazing! She helped me get a lower rate for my car insurance and was very friendly, informative and helpful! The only thing I would’ve changed was switching sooner!! RIP to all those years of overpaying and HERRO to saving money! Call her TODAY and I promise you won’t regret it! Don’t be like me and wait, CALL HER RIGHT NOW!!"
We responded:
"We appreciate your review, Dre. We are so happy that you had such a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake ! "