State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Morgan W
August 7, 2026
5
out of
5
rating by Morgan W
"I had a great experience with State Farm thanks to Charlene! She made the entire process easy, stress-free, and simple to understand. She was patient, knowledgeable, and took the time to answer all of my questions without making me feel rushed. Her professionalism and friendly attitude made working with her a pleasure. If you’re looking for excellent customer service, I highly recommend asking for Charlene. She truly goes above and beyond to make sure her customers are taken care of!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Meghan Bolger
August 5, 2026
5
out of
5
rating by Meghan Bolger
"Super easy to work with, and got me a great rate on my car insurance!"
We responded:
"Meghan, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Michelle Benson-Dumas and Team "
Mekhi Henderson
August 5, 2026
5
out of
5
rating by Mekhi Henderson
"First time renter, she helped me take care of my renters insurance. She answered every question I had with details & made the process easy for a good price."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chesapeake to know you had such a great experience with us. "
Elijah Booth
August 4, 2026
5
out of
5
rating by Elijah Booth
"My agent Ms.Benson is so awesome she always makes services super easy for me. 10/5 stars"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chesapeake to know you had such a great experience with us. "
Nyce
July 31, 2026
5
out of
5
rating by Nyce
"Got car insurance"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Karen
July 30, 2026
4
out of
5
rating by Karen
"Great outstanding service. Thank you."
We responded:
"Thank you for taking the time to leave such a kind review of my team - I truly appreciate you sharing your experience with me here in Chesapeake. - Your State Farm Agent, Michelle Benson-Dumas "
Rico Guillory
July 27, 2026
5
out of
5
rating by Rico Guillory
"Charlene was absolutely AMAZING!!! Very professional and patient with my transferring vehicles from Alabama to Virginia. Thank you for your services!!!"
We responded:
"Thank you so much for the 5 stars, Rico! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Shaunda Mann
July 17, 2026
5
out of
5
rating by Shaunda Mann
"I had a grand experience working with ShaDana. I was looking to get new car insurance and was having a hard time. She worked diligently to meet my goals."
We responded:
"We’re thankful for your feedback! Excited to know you had a great customer service from Dana. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Fyahmoon Wishes
July 16, 2026
5
out of
5
rating by Fyahmoon Wishes
"I have been with this company for years. They answer all of my questions. And they explain in a way that makes ot easy for me to understand. They have kindness and a care which is nice when working with any group."
We responded:
"Hi Fyahmoon, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Michelle Benson-Dumas, Your State Farm Agent "
Jalessa Rigsbee
July 9, 2026
5
out of
5
rating by Jalessa Rigsbee
"Great company! My agents always help me understand my policies and I feel covered and protected! I love the discounts!"
We responded:
"Thank you for the 5-star review, Jalessa! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Regina Boggs
June 30, 2026
5
out of
5
rating by Regina Boggs
"5stars around the BOARD thank you so much for understanding greatly appreciated!!! I can be all over the place and the patiences that is giving to me is UNMATCHED ."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
Vanessa Bruce
June 25, 2026
5
out of
5
rating by Vanessa Bruce
"Michelle was very knowledgeable when I contacted her to inquire and eventually acquire insurance for our home.
She made a sometimes seemingly intimidating experience easier and didn't mind answering my many questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michelle Benson-Dumas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Fernando Pineda
June 24, 2026
5
out of
5
rating by Fernando Pineda
"Charlene helped me get insurance on my vehicle a couple days ago. Very respectful lady, helped me get the best deal in my budget while also helping me learn about insurance. Nicest person i’ve come across while trying to find insurance and will continue to go to Charlene for any questions."
We responded:
"Thanks so much for the amazing review, Fernando! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Jerry Medley
June 12, 2026
5
out of
5
rating by Jerry Medley
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage. I have also had the pleasure of working with Sherry and Dana. They are all exceptional and understanding."
We responded:
"Thank you for your 5-star review! Charlene and my State Farm team are happy to be your good neighbor! "
Kelvin Frazier
June 8, 2026
5
out of
5
rating by Kelvin Frazier
"Charlene assisted me with additional coverage for my home as well as pointing me in the right direction to file a personal articles claim. She is always patient as a helpful"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michelle Benson-Dumas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
doug smith
June 5, 2026
5
out of
5
rating by doug smith
"Mrs Charlene Hurst from State Farm not only gave me a great quote, but she was very professional and timely. She made a few suggestions in which I agreed to. Thank you Mrs Hurst for your outstanding knowledge and customer service."
We responded:
"Wow, thank you for the 5-star review, doug! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Reginald Moss
June 4, 2026
5
out of
5
rating by Reginald Moss
"I have always received prompt and courteous service from the staff at this agency!"
We responded:
"Reginald, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
Caldonia Haskett
June 4, 2026
5
out of
5
rating by Caldonia Haskett
"The best insurance company thurst far. Has always been there for me and would recommend my friends to them. An amazing company"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michelle Benson-Dumas’s Team. "
Janice Opong Wiredu
June 4, 2026
5
out of
5
rating by Janice Opong Wiredu
"Speedy results. Great price. Thank you"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michelle Benson-Dumas’s Team. "
Anna Richmond
June 3, 2026
5
out of
5
rating by Anna Richmond
"Always Helpful and kind thank you"
We responded:
"We are grateful for your 5-star review, Anna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
Mia Mitchell
June 1, 2026
5
out of
5
rating by Mia Mitchell
"Great customer service. she was great. Very personable, very professional and she helped me resolve my issue with no hesitation."
We responded:
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Connie Benson
May 28, 2026
5
out of
5
rating by Connie Benson
"Always right there for me.....great agent and staff..."
We responded:
"Thanks Connie for taking the time to leave a review. We appreciate your business and will always be available to assist you."
Thomas M. Rodgers
May 26, 2026
5
out of
5
rating by Thomas M. Rodgers
"Very easy to work with, everyone there is helpful & payment over the phone couldn't be easier."
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Bernice King
May 22, 2026
5
out of
5
rating by Bernice King
"⭐⭐⭐⭐⭐ 5-Star Review
I had an amazing experience working with Michelle Benson-Dumas while starting my new life insurance policy! From beginning to end, Michelle was professional, knowledgeable, patient, and truly cared about helping me choose the best coverage for myself and my family. She explained everything in a way that was easy to understand, answered all of my questions thoroughly, and made the entire process smooth and stress-free.
It’s not often you come across someone who genuinely puts your needs first, but Michelle did exactly that. Her excellent customer service, attention to detail, and dedication gave me peace of mind knowing I made the right decision.
If you are looking for someone trustworthy, professional, and committed to helping you protect your future, I highly recommend Michelle Benson-Dumas. Thank you for making this such a wonderful experience!"
We responded:
"Bernice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
Karima Davis
May 21, 2026
5
out of
5
rating by Karima Davis
"Charlene is the absolute best! Very informative and always available to help me out with all my concerns!"
We responded:
"Thank you so much for the 5-stars, Karima! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michelle Benson-Dumas’s Team anytime."