State Farm® Insurance Agent Michelle Benson-Dumas

"Dana was so very helpful and patient with things I didn’t quite understand. Definitely a valuable asset to the State Farm team."

"Thank you Michelle, working with Dana to help make sense of my Auto insurance with my weird scenario took a lot of stress and anxiety off the process. I appreciate the human interaction, the patience, the knowledge and the education. I look forward to working with you all again in the near future."

"Extremely helpful with any questions or problems I may have"

"The best 5 stars"

"I had the pleasure of speaking with Dana, a representative of the Michelle Benson-Dumas Agency. She was extremely helpful and knowledgeable on the range of policies, and was able to return a quote quickly. Dana was warm, pleasant, and her professionalism is top-tier."

"Absolutely love State Farm and my agent, they are very good at what they do and I couldn’t be happier"

"Dana is a marvelous representative thankful for her help"

"My only experience with State Farm and my last. When we bought our house we advised the agent we would be replacing the roof ASAP due to its age. A few weeks later we get a mysterious check. 2 weeks (yes 2 weeks) after that: an actual cancellation letter. (Edited for clarity: State Farm had cancelled our policy beginning of August when the issued the mysterious check -effective August 29th, but didn’t notify us properly with a proper letter until 2 weeks after sending that check. WE never cancelled the policy.) When we called the office we were advised we could send proof of replacement before the 29th but it would be 7-10 days before we received a response from underwriting. We sent that proof the 20th. The day our roof was replaced (the 28th) we were told they couldn’t take the contract we signed because ‘it could be fraudulent’….. or underwriting could, you know…. check the license number and call the company?!? Apparently pictures of the trailer with our literal roof repair happening was not enough either. I do not understand why anyone would think of State Farm as a good neighbor. (Edit again: I did not bother sending pictures after the 29th because State Farm had already ended our policy and we didn’t have another 7-10 days for underwriting to decide if my pictures of our new roof were good enough to satisfy their very high ‘potentially fraudulent’ criteria.)"

"Dana Was Very Welcoming and Patient with My Process, Also She Gave Me More Information On More Services I Appreciate Her Glad She's On The Team!!😁😁😁"

"Dana was super duper patient and helpful! I switched my homeowners and car insurance because I was very unhappy with my previous insurers (Geico and Travelers). Thank you Michelle Benson-Dumas State Farm fellow Lake Taylor Titan your company has provided great insurance coverage!"

"Thank you Dana for your explanation on everything. I was frustrated and she was able to provide clarification."

"Dana was such a privilege to speak to and made the process very easy. Thank you for your time."

"Dana was super helpful I appreciate her so much thank you girly for everything."

""Excellent customer service I’ve been looking for a company for two months no luck but Michelle Was so helpful and kind Thank you."

"Michelle Benson-Dumas-State Farm agency and her team are the best! Just give them a call if you don't believe me. I'll give them 10 stars for what they just quoted me with my car and life insurance policy. Thank you team!"

"To whom it may concern Ms. Dana was extremely helpful in a short period of time as it pertains to me getting insurance coverage for my vehicle. Very patient, friendly aura as well..."

"I went into the office for a policy review, and I was very pleased with the general courtesy that i was shown. The staff was very knowledgeable and provided great insight on my current policy and detailed information on any potential needs going forward."

"I had the pleasure of speaking with Dana at Michelle Benson-Dumas - Agency. She is very professional and really went above and beyond to help. Thank you for everything, she's definitely the one to contact!"

"Michelle is absolutely amazing 🤩"

"My aunt wanted to switch insurance companies but did not know where to Star. I recommended State Farm. We called Michelle Benson- Dumas office and was net with nothing but kindness, professionalism and an overall good experience with this office. Dana provided us with multiple quotes to make it easier for us to choose the policy that works best for us. Thank you"

"The insurance agent Charlene at the State Farm Michelle Benson-Dumas office was exceptional. She was patient with my husband and I and when one office said “no”… she made it happen. I’m smiling from ear to ear because there is still people who care. Thank you to everyone at this office!!"

"I just had the pleasure of speaking with STATE FARM® INSURANCE AGENT Dana, with Michelle Benson-Dumas team. She was a real pleasure to interact with and a fantastic agent who was able to find the right auto policy for me, saving me a considerable amount of money and giving me better coverage in the process. I highly recommend her and State Farm. Keep up the good job guys! 👍"

"I have been insured with State Farm maybe 2012-2013, and I feel like I chose the right insurance company. The agents make me feel as if I was interacting with friends and family. Sherry, Jarrell, and Charlene are very knowledgeable and outgoing. In enjoy their conversation and energy. I would recommend any one to Michelle Bensons State Farm. I was just assisted by Dana, who was very helpful and polite. Her professionalism is second to none. I'm always pleased when speaking with representatives. Dana, Jerelle, Charlene and Michelle."

"Always, courteous, professional, prompt and willing to go over and beyond. Love my State Farm Group!"

"Michelle Benson and all of her Associates, Jorelle, Charlene, and Dana are Awesome! They are always responsive and I truly feel they are looking out for me whenever I need a new or different product."