State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darrell Smith
February 28, 2025
"The professionalism was so spot on."
"Thank you Mr. Smith for taking the time to leave our office a review. Professionalism and customer service is very important to our office. "
Naomi Hadarah
February 28, 2025
"Ms. Benson- Dumas was so tentative to our needs. She made sure we understood what we were getting and offered other ways for us to get discounts. She honestly is the reason we finalized our decision with State Farm. Thank you again for your help."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Steve Hammond
February 11, 2025
"I can't remember a staff anymore helpful, attentive, friendly or responsive in assisting their clientele."
"Thank you for taking the time to leave a review. Charlene said, she enjoyed working with you. Please let us know if you need anything else."
Joan Williams
February 4, 2025
"Michelle Benson’s team is top notch. Dana provided prompt, thorough, and gracious customer service through out - making the decision to move our policies to State Farm an easy one."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Melchizedek Plummer
January 29, 2025
"Great customer service. I really enjoyed my visit to the office today. ShaDana Foster was very knowledgeable about the products and service that State Farm offer to their customers."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Tiffani Gatson
January 27, 2025
"Excellent Customer Service quick and easy process!!! She was very kind and helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Gail Campbell
January 24, 2025
"Great customer service, very patient with my questions and very friendly. I will be recommending State Farm to all of my friends"
"Gail thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Tyler Tindle
January 23, 2025
"Very helpful, was a very easy and simple process. Also a great price. Thank you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Rashon Hurst
January 22, 2025
"The service is always professional and they are easy to reach. Charlene was able to bundle my auto and renters insurance and give me a budget friendly rate!"
"Thank you Rashon for taking the time to leave a review. Charlene really try to make sure she's giving our clients the best deal by combining the auto and renters."
Pell Seaton
January 17, 2025
"Thank you for your professional and personable service. Thank you for offering so many options. I look forward to a great relationship with State Farm."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Kj Winfield
January 16, 2025
"I had a quick & wonderful experience with this office. They did everything they could to make sure I got bang for my buck. You know what?… It’s true what they say … Like a good neighbor State Farm “ IS “ there."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Allaycia Aiken
January 15, 2025
"This has been the best customer service given by any insurance company I have ever delt with. Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Ned Harris
January 10, 2025
"Very helpful. Highly recommend."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Sandra Frazier
January 10, 2025
"I had a great experience, speaking with the agent, she was very helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Cindy Sutton
January 10, 2025
"The folks at the office are exceptional! They are always helpful and go above and beyond to assist. Would hands down recommend this office! Thanks for all you do!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Jerry Medley
January 9, 2025
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage."
"Thank you for your 5-star review! Charlene and my State Farm team are happy to be your good neighbor! "
Tameka Tribbett
January 9, 2025
"Thank you Michelle and Charlene for all of your help! Anyone in need of Insurance... call them now because they are the best!"
"We appreciate your review! We are delighted to know you had a great experience with Charlene and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Monquez Hunter
December 13, 2024
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
"Thank you Monquez for leaving my agency a 5 star review but more importantly for being a long-term client who continues to trust us with your insurance needs."
Renee Riley
December 11, 2024
"I called to get a quote and within minutes I was a customer, ShaDana didn't know it yet because she was still talking but the customer service, the laugh and the smile in her voice we're all additional selling points but the price I was quoted made me cut her off and announce "SIGN ME UP"! I can only give 5 stars but this young lady is THE star all by herself, she made me feel like family...well I am now. Thank you Dana you are awesome and made my online insurance shopping experience quickly come to a halt. Sometimes the customer service you receive makes all the difference."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you for recognizing Dana is a star all by herself. If there is anything else we can do for your insurance needs, just let us know!"
gabriel Laucella
December 10, 2024
"Michelle went above and beyond to get me the best price and the best coverage"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
KRISTIE WHEELER
November 29, 2024
"Extremely helpful and knowledgeable"
"Thank you Kristie for taking the time to leave a 5-star review. "
Tony Wells
November 28, 2024
"Charlene ALWAYS provides me with excellent service and does a great job answering my questions"
"Thank you Mr. Wells for taking the time to leave a review. Charlene looks forward to providing remarkable service to our clients. I am happy you are able to benefit from her service."
MICHAEL HOLLEY
November 25, 2024
"Charlene has excellent customer service skills and is very knowledgeable answering questions!!! Highly recommend!!!"
"Thank you for leaving a 5-star rating and highly recommending Charlene. "
tri tri
November 22, 2024
"Ms. Mitchelle was such a great help. She was patient with me and made sure I was satisfied!! 5 stars for her 👏🏽"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Monique Jones
November 22, 2024
"Thank you so much Mrs Michelle for helping me and my family get an amazing homeowners policy with State Farm"
"Thank you for trusting me and my office with your insurance needs. "