State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mike gagnon
June 13, 2025
"Definitely a pleasure and great to such a responsive agent . Very prompt"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Carolyn Haskins
June 3, 2025
"My State Farm experience has been great, thanks to my Rep, Michelle Benson-Dumas. She is knowledgeable and attentive to all of my concerns and needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Ebates
May 22, 2025
"Charlene was a blessing and very patient with me through the process of obtaining insurance. It had been months and she knew what I could afford and she also knew what I was paying at a competitor she notified me after a trillion months she beat what I was paying and gave me so many benefits for my family I couldn’t have asked for a better rep and I will definitely refer her to my family and friends. God bless you Charlene!"
"We’re honored by your positive feedback! Charlene is a blessing to the agency. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Latoria Richardson
May 20, 2025
"Best Customer Service ever. I have never been so happy talking to any insurance company, but this company is the best. Questions answered Service giving im glad I switched. Thank yall for being down to earth and courteous."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Devonette Thomas
May 20, 2025
"I love this Insurance Agency. Always polite and proffessional."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Valerie .V. Moore
May 16, 2025
"My State Farm experience has been top tier thanks to my Rep Charlene Hurst , she listens and is always attentive to my ever changing insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Trai Croskey
May 10, 2025
"I felt a Special connection with someone who works and understands the values of saving the customer money, also great customer service, felt like we was in person and not over the phone .. that energy needs to be multiplied with-in the company,,.!! I love that"
"Thank you for leaving a 5-star review. We are glad you were able to feel that connection and energy. Again, thank you for your business and being a part of our State Farm family!!!"
Mary Riley
May 9, 2025
"Charlene has been extremely helpful, informative and transparent through any questions I had. It was a pleasure working with her. Not only was she kind, she was very prompt on completing tasks."
"Thank you for taking the time to share your thoughts! We’re glad to know Charlene was able to meet your service expectation at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Mark Childs
April 30, 2025
"Charlene Hurst is always very helpful and pleasant. She professionally and efficiently handled my insurance needs today."
"Charlene Hurst is always very helpful and pleasant. She professionally and efficiently handled all clients."
Chanelle Columbus
April 25, 2025
"Excellent customer service. Very knowledgeable!!!!"
"Thank you Chanelle for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Jayla Cross
April 23, 2025
"Shadana went above and beyond to ensure I had a great experience. I highly recommend her for your insurance needs."
"Thank you Jayla for leaving Dana a review. She works hard to provide a high level of service."
Madinah Deloatch
April 18, 2025
"Dana is a marvelous representative thankful for her help she helped me in everyway possible very grateful"
"Thank you for leaving Dana a review! We love her service! She is the best!"
Robert Estabrook
April 14, 2025
"ShaDana has truly supported our insurance needs since moving to Chesapeake. She goes above and beyond expectations. She is easy to talk too and has your back. You will respect and appreciate her."
"Thank you for leaving Dana a review! We love her service! She is the best and easy to talk too! "
Carlos Crique
March 28, 2025
"Amazing!"
"Thank you Carlos for leaving our agency a 5-star review. We appreciate your business!"
Natikki Velez
March 26, 2025
"Dana Foster was very knowledgeable and patient. It was a pleasure speaking with her. Exemplary customer service!"
"Thank you for leaving Dana a 6-star review. We really appreciate the exemplary service she gives to our clients. Thank you for your business."
David Vines, Jr
March 26, 2025
"Great Hospitality"
"Thank you David for leaving our agency a 5-star review. Always glad to give great service. We appreciate your business!"
Darrell Smith
February 28, 2025
"The professionalism was so spot on."
"Thank you Mr. Smith for taking the time to leave our office a review. Professionalism and customer service is very important to our office. "
Naomi Hadarah
February 28, 2025
"Ms. Benson- Dumas was so tentative to our needs. She made sure we understood what we were getting and offered other ways for us to get discounts. She honestly is the reason we finalized our decision with State Farm. Thank you again for your help."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Steve Hammond
February 11, 2025
"I can't remember a staff anymore helpful, attentive, friendly or responsive in assisting their clientele."
"Thank you for taking the time to leave a review. Charlene said, she enjoyed working with you. Please let us know if you need anything else."
Joan Williams
February 4, 2025
"Michelle Benson’s team is top notch. Dana provided prompt, thorough, and gracious customer service through out - making the decision to move our policies to State Farm an easy one."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Melchizedek Plummer
January 29, 2025
"Great customer service. I really enjoyed my visit to the office today. ShaDana Foster was very knowledgeable about the products and service that State Farm offer to their customers."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Tiffani Gatson
January 27, 2025
"Excellent Customer Service quick and easy process!!! She was very kind and helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Gail Campbell
January 24, 2025
"Great customer service, very patient with my questions and very friendly. I will be recommending State Farm to all of my friends"
"Gail thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Tyler Tindle
January 23, 2025
"Very helpful, was a very easy and simple process. Also a great price. Thank you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Rashon Hurst
January 22, 2025
"The service is always professional and they are easy to reach. Charlene was able to bundle my auto and renters insurance and give me a budget friendly rate!"
"Thank you Rashon for taking the time to leave a review. Charlene really try to make sure she's giving our clients the best deal by combining the auto and renters."