State Farm® Insurance Agent Michelle Benson-Dumas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Regina Boggs
June 30, 2026
"5stars around the BOARD thank you so much for understanding greatly appreciated!!! I can be all over the place and the patiences that is giving to me is UNMATCHED ."
Vanessa Bruce
June 25, 2026
"Michelle was very knowledgeable when I contacted her to inquire and eventually acquire insurance for our home.
She made a sometimes seemingly intimidating experience easier and didn't mind answering my many questions."
Fernando Pineda
June 24, 2026
"Charlene helped me get insurance on my vehicle a couple days ago. Very respectful lady, helped me get the best deal in my budget while also helping me learn about insurance. Nicest person i’ve come across while trying to find insurance and will continue to go to Charlene for any questions."
Jerry Medley
June 12, 2026
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage. I have also had the pleasure of working with Sherry and Dana. They are all exceptional and understanding."
Kelvin Frazier
June 8, 2026
"Charlene assisted me with additional coverage for my home as well as pointing me in the right direction to file a personal articles claim. She is always patient as a helpful"
doug smith
June 5, 2026
"Mrs Charlene Hurst from State Farm not only gave me a great quote, but she was very professional and timely. She made a few suggestions in which I agreed to. Thank you Mrs Hurst for your outstanding knowledge and customer service."
Reginald Moss
June 4, 2026
"I have always received prompt and courteous service from the staff at this agency!"
Caldonia Haskett
June 4, 2026
"The best insurance company thurst far. Has always been there for me and would recommend my friends to them. An amazing company"
Janice Opong Wiredu
June 4, 2026
"Speedy results. Great price. Thank you"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michelle Benson-Dumas’s Team. "
Anna Richmond
June 3, 2026
"Always Helpful and kind thank you"
"We are grateful for your 5-star review, Anna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
Mia Mitchell
June 1, 2026
"Great customer service. she was great. Very personable, very professional and she helped me resolve my issue with no hesitation."
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Connie Benson
May 28, 2026
"Always right there for me.....great agent and staff..."
"Thanks Connie for taking the time to leave a review. We appreciate your business and will always be available to assist you."
Thomas M. Rodgers
May 26, 2026
"Very easy to work with, everyone there is helpful & payment over the phone couldn't be easier."
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Bernice King
May 22, 2026
"⭐⭐⭐⭐⭐ 5-Star Review
I had an amazing experience working with Michelle Benson-Dumas while starting my new life insurance policy! From beginning to end, Michelle was professional, knowledgeable, patient, and truly cared about helping me choose the best coverage for myself and my family. She explained everything in a way that was easy to understand, answered all of my questions thoroughly, and made the entire process smooth and stress-free.
It’s not often you come across someone who genuinely puts your needs first, but Michelle did exactly that. Her excellent customer service, attention to detail, and dedication gave me peace of mind knowing I made the right decision.
If you are looking for someone trustworthy, professional, and committed to helping you protect your future, I highly recommend Michelle Benson-Dumas. Thank you for making this such a wonderful experience!"
"Bernice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
Karima Davis
May 21, 2026
"Charlene is the absolute best! Very informative and always available to help me out with all my concerns!"
"Thank you so much for the 5-stars, Karima! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michelle Benson-Dumas’s Team anytime."
Pullup Or Pulloff
May 20, 2026
"Ms. Dumas was very professional, courteous, and Answered all questions promptly.... Thank You Ms. Dumas"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
Monquez Hunter
May 20, 2026
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
Timothy Mujsce
May 19, 2026
"She’s genuinely great at what she does — friendly, helpful, knowledgeable, and easy to work with. You can tell she really cares about her clients and goes above and beyond"
Charlene Johnson
May 19, 2026
"My experience with this agent’s office has been nothing but excellent!"
Bryan Brown
May 19, 2026
"The best 5 stars"
Asha Cornelius
May 18, 2026
"Amazing, fast & professional"
Stanced Lyfe
May 15, 2026
"Switched to this location recently, very nice and respectful representatives and always very helpful."
Mr. J-RCs
May 14, 2026
"J, took care of me... She showed the utmost patience and professionalism.. Thanks, State Farms! A happy customer."
Chantal Sexton
May 11, 2026
"Michelle Benson-Dumas has been a fantastic agent to work with over the years; super easy to deal with; very professional along with her very capable staff; very helpful with any claims I have had to make as well; over the most pleasant experience! I would highly recommend her and her staff!"
Gage Holland
May 7, 2026
"Made everything easy, with excellent service"