State Farm® Insurance Agent Michelle Benson-Dumas

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Steve Hammond

August 21, 2023

5 out of 5

"I can't remember a staff anymore helpful, attentive, friendly or responsive in assisting their clientele."

Douglas Brawner

August 3, 2023

5 out of 5

"Michelle and her team helped me work through a tuff situation. Their professionalism, kindness and seamless operation made my life easier in a hard time. Thanks!!!"

Donna Collier

July 29, 2023

5 out of 5

"Michelle and her team have helped me out with some very challenging issues. I'm always satisfied with the service I receive!"

George D

July 27, 2023

5 out of 5

"I had a 10:00am appointment to discuss various aspects of my Home and Auto coverage. we started right on time at 10 and Jurell went through our discussion clearly. I got everything I needed."

P Woo

July 26, 2023

5 out of 5

"Great Experience and great rates!"

Richard C

July 25, 2023

5 out of 5

"They are an amazing team. Definitely there to help you and understand that life happens!"

D H

July 10, 2023

5 out of 5

"I have been state farm for a long time and each time I call them, they are so professional. The care for their clients are phenomenal."

Connie Benson

May 1, 2023

5 out of 5

"Always right there for me.....great agent and staff..."

Anita Gray

April 20, 2023

5 out of 5

"I have been a client of Michelle for years. I can reach out to her or Charlene at any time with any question. They are both knowledgeable and helpful. Thank goodness for them and their patience and impeccable customer service. I think everyone should use the services by State Farm Michelle Benson-Dumas from auto, home, life insurance etc you won’t be disappointed"

Darrell Smith

January 24, 2023

5 out of 5

"The professionalism was so spot on."

April Dotson

January 5, 2023

5 out of 5

"I love working with the staff! No matter when I call the office or who I speak with, each and every one is very friendly, courteous, professional. I get the assistance I need within minutes of my call. I feel as if they know me personally even when I don’t call very often. I would highly recommend working with Michelle Benson and her staff. They are all so phenomenal!"

darren

December 5, 2022

5 out of 5

"She is an amazing agent!"

T Mac

November 29, 2022

5 out of 5

"Michelle has been in the insurance business for a long time. She is very knowledgeable about the industry and is able to explain life insurance so the average person can understand. She also has a welcoming team."

Jazmin Oxley

November 23, 2022

5 out of 5

"Charlene was great! Very professional & very helpful. Answered all of my questions and helped me get the best rate possible. She saved me so much! Highly recommend using her as an agent!"

Ronald Bell

November 4, 2022

5 out of 5

"She very helpful and knowledgeable about what I needed. She help me get the automobile insurance at a great rate. She's very professional, I would recommend her to anyone that needs help with any insurance."

Paul Lindgren

October 29, 2022

5 out of 5

"Michelle (and Charlene) are amazing. We have been with this group for 10 years, and they have always been super helpful. Even post-covid, they are responsive and work with us to make sure our needs are met."

DEVONETTE THOMAS

October 15, 2022

5 out of 5

"Michelle is very knowledgeable and helpful. I highly recommend this agency. Her staff is very professional and timely."

Stephanie Askew

October 10, 2022

5 out of 5

"Very helpful!"

Ariana Diaz

August 23, 2022

5 out of 5

"I completed an insurance quote on the main State Farm website. I was given a few options of agents in my area and chose Michelle Benson-Dumas. Shortly after selecting her as my agent I was contacted via text by Charlene asking when would be a good time for me to be contacted. This was at 8:22 p.m. The next morning I replied with a good time/phone number just before 8 a.m. and received a response within an hour. Charlene was quick to respond via text and did not harass me about getting the quote done like some agencies send multiple emails and phone calls. I spoke to her on my own time. She was very pleasant to speak with. She was very patient with answering all of my questions and understood that I had a lot of different things going on with being in the middle of a move too.She kept me abreast as she completed the process and asked me when would be a convenient time for me to make the first payment for auto insurance as I was making arrangements a month before my renewal with another agency. I loved the flexibility! State Farm offered me an extremely great rate and it was just what I needed with current inflation times! Thank you! :)"

Dorothy Moore

August 19, 2022

4 out of 5

"Very helpful! Thank you"

Nicole Butts

July 6, 2022

5 out of 5

"Michelle Benson-Dumas-State Farm agency and her team are the best! Just give them a call if you don't believe me. I'll give them 10 stars for what they just quoted me with my car and life insurance policy. Thank you team!"

Sonya Ott

May 20, 2022

5 out of 5

"Absolutely great service and always there when I need them!"

Kera

May 10, 2022

5 out of 5

"I am very happy with all the services I recive from Michelle and her office. Very friendly, great communication and very reasonable and fair rates. They recently assisted me with purchasing a life insurance policy and I could not be more pleased. I highly recommend !!A++++"

Darryl Young

May 6, 2022

5 out of 5

"Michelle Benson-Dumas's agency has been nothing but a pleasure to work with, I've been a loyal customer for years and I can honestly say that when I speak with her and her staff I know I'm in great hands. I recently had the pleasure of working with an agent under her agency by the name of Charlene Hurst; her amazing customer service skills, pleasant attitude, and astound professionalism, makes it a pleasure to conduct business with Michelle Benson and State Farm. I vow we sign a petition to make Charlene Hurst the new spokesperson for State Farm! 😂It has been great working with her team and I know like a good neighbor Charlene is there."

TYNESHA JOHNSON

May 6, 2022

5 out of 5

"Very helpful and courteous. They make you feel like you're a part of their family."

What our customers say about us...

Steve Hammond

August 21, 2023

5 out of 5

"I can't remember a staff anymore helpful, attentive, friendly or responsive in assisting their clientele."

Douglas Brawner

August 3, 2023

5 out of 5

"Michelle and her team helped me work through a tuff situation. Their professionalism, kindness and seamless operation made my life easier in a hard time. Thanks!!!"

Donna Collier

July 29, 2023

5 out of 5

"Michelle and her team have helped me out with some very challenging issues. I'm always satisfied with the service I receive!"

George D

July 27, 2023

5 out of 5

"I had a 10:00am appointment to discuss various aspects of my Home and Auto coverage. we started right on time at 10 and Jurell went through our discussion clearly. I got everything I needed."

P Woo

July 26, 2023

5 out of 5

"Great Experience and great rates!"

Richard C

July 25, 2023

5 out of 5

"They are an amazing team. Definitely there to help you and understand that life happens!"

D H

July 10, 2023

5 out of 5

"I have been state farm for a long time and each time I call them, they are so professional. The care for their clients are phenomenal."

Connie Benson

May 1, 2023

5 out of 5

"Always right there for me.....great agent and staff..."

Anita Gray

April 20, 2023

5 out of 5

"I have been a client of Michelle for years. I can reach out to her or Charlene at any time with any question. They are both knowledgeable and helpful. Thank goodness for them and their patience and impeccable customer service. I think everyone should use the services by State Farm Michelle Benson-Dumas from auto, home, life insurance etc you won’t be disappointed"

Darrell Smith

January 24, 2023

5 out of 5

"The professionalism was so spot on."

April Dotson

January 5, 2023

5 out of 5

"I love working with the staff! No matter when I call the office or who I speak with, each and every one is very friendly, courteous, professional. I get the assistance I need within minutes of my call. I feel as if they know me personally even when I don’t call very often. I would highly recommend working with Michelle Benson and her staff. They are all so phenomenal!"

darren

December 5, 2022

5 out of 5

"She is an amazing agent!"

T Mac

November 29, 2022

5 out of 5

"Michelle has been in the insurance business for a long time. She is very knowledgeable about the industry and is able to explain life insurance so the average person can understand. She also has a welcoming team."

Jazmin Oxley

November 23, 2022

5 out of 5

"Charlene was great! Very professional & very helpful. Answered all of my questions and helped me get the best rate possible. She saved me so much! Highly recommend using her as an agent!"

Ronald Bell

November 4, 2022

5 out of 5

"She very helpful and knowledgeable about what I needed. She help me get the automobile insurance at a great rate. She's very professional, I would recommend her to anyone that needs help with any insurance."

Paul Lindgren

October 29, 2022

5 out of 5

"Michelle (and Charlene) are amazing. We have been with this group for 10 years, and they have always been super helpful. Even post-covid, they are responsive and work with us to make sure our needs are met."

DEVONETTE THOMAS

October 15, 2022

5 out of 5

"Michelle is very knowledgeable and helpful. I highly recommend this agency. Her staff is very professional and timely."

Stephanie Askew

October 10, 2022

5 out of 5

"Very helpful!"

Ariana Diaz

August 23, 2022

5 out of 5

"I completed an insurance quote on the main State Farm website. I was given a few options of agents in my area and chose Michelle Benson-Dumas. Shortly after selecting her as my agent I was contacted via text by Charlene asking when would be a good time for me to be contacted. This was at 8:22 p.m. The next morning I replied with a good time/phone number just before 8 a.m. and received a response within an hour. Charlene was quick to respond via text and did not harass me about getting the quote done like some agencies send multiple emails and phone calls. I spoke to her on my own time. She was very pleasant to speak with. She was very patient with answering all of my questions and understood that I had a lot of different things going on with being in the middle of a move too.She kept me abreast as she completed the process and asked me when would be a convenient time for me to make the first payment for auto insurance as I was making arrangements a month before my renewal with another agency. I loved the flexibility! State Farm offered me an extremely great rate and it was just what I needed with current inflation times! Thank you! :)"

Dorothy Moore

August 19, 2022

4 out of 5

"Very helpful! Thank you"

Nicole Butts

July 6, 2022

5 out of 5

"Michelle Benson-Dumas-State Farm agency and her team are the best! Just give them a call if you don't believe me. I'll give them 10 stars for what they just quoted me with my car and life insurance policy. Thank you team!"

Sonya Ott

May 20, 2022

5 out of 5

"Absolutely great service and always there when I need them!"

Kera

May 10, 2022

5 out of 5

"I am very happy with all the services I recive from Michelle and her office. Very friendly, great communication and very reasonable and fair rates. They recently assisted me with purchasing a life insurance policy and I could not be more pleased. I highly recommend !!A++++"

Darryl Young

May 6, 2022

5 out of 5

"Michelle Benson-Dumas's agency has been nothing but a pleasure to work with, I've been a loyal customer for years and I can honestly say that when I speak with her and her staff I know I'm in great hands. I recently had the pleasure of working with an agent under her agency by the name of Charlene Hurst; her amazing customer service skills, pleasant attitude, and astound professionalism, makes it a pleasure to conduct business with Michelle Benson and State Farm. I vow we sign a petition to make Charlene Hurst the new spokesperson for State Farm! 😂It has been great working with her team and I know like a good neighbor Charlene is there."

TYNESHA JOHNSON

May 6, 2022

5 out of 5

"Very helpful and courteous. They make you feel like you're a part of their family."