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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Boggs

June 30, 2026

5  out of  5
rating by Regina Boggs
"5stars around the BOARD thank you so much for understanding greatly appreciated!!! I can be all over the place and the patiences that is giving to me is UNMATCHED ."
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Vanessa Bruce

June 25, 2026

5  out of  5
rating by Vanessa Bruce
"Michelle was very knowledgeable when I contacted her to inquire and eventually acquire insurance for our home.

She made a sometimes seemingly intimidating experience easier and didn't mind answering my many questions."
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Fernando Pineda

June 24, 2026

5  out of  5
rating by Fernando Pineda
"Charlene helped me get insurance on my vehicle a couple days ago. Very respectful lady, helped me get the best deal in my budget while also helping me learn about insurance. Nicest person i’ve come across while trying to find insurance and will continue to go to Charlene for any questions."
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Jerry Medley

June 12, 2026

5  out of  5
rating by Jerry Medley
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage. I have also had the pleasure of working with Sherry and Dana. They are all exceptional and understanding."
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Kelvin Frazier

June 8, 2026

5  out of  5
rating by Kelvin Frazier
"Charlene assisted me with additional coverage for my home as well as pointing me in the right direction to file a personal articles claim. She is always patient as a helpful"
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doug smith

June 5, 2026

5  out of  5
rating by doug smith
"Mrs Charlene Hurst from State Farm not only gave me a great quote, but she was very professional and timely. She made a few suggestions in which I agreed to. Thank you Mrs Hurst for your outstanding knowledge and customer service."
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Reginald Moss

June 4, 2026

5  out of  5
rating by Reginald Moss
"I have always received prompt and courteous service from the staff at this agency!"
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Caldonia Haskett

June 4, 2026

5  out of  5
rating by Caldonia Haskett
"The best insurance company thurst far. Has always been there for me and would recommend my friends to them. An amazing company"
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Janice Opong Wiredu

June 4, 2026

5  out of  5
rating by Janice Opong Wiredu
"Speedy results. Great price. Thank you"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michelle Benson-Dumas’s Team. "
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Anna Richmond

June 3, 2026

5  out of  5
rating by Anna Richmond
"Always Helpful and kind thank you"
We responded:
"We are grateful for your 5-star review, Anna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
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Mia Mitchell

June 1, 2026

5  out of  5
rating by Mia Mitchell
"Great customer service. she was great. Very personable, very professional and she helped me resolve my issue with no hesitation."
We responded:
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Connie Benson

May 28, 2026

5  out of  5
rating by Connie Benson
"Always right there for me.....great agent and staff..."
We responded:
"Thanks Connie for taking the time to leave a review. We appreciate your business and will always be available to assist you."
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Thomas M. Rodgers

May 26, 2026

5  out of  5
rating by Thomas M. Rodgers
"Very easy to work with, everyone there is helpful & payment over the phone couldn't be easier."
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
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Bernice King

May 22, 2026

5  out of  5
rating by Bernice King
"⭐⭐⭐⭐⭐ 5-Star Review

I had an amazing experience working with Michelle Benson-Dumas while starting my new life insurance policy! From beginning to end, Michelle was professional, knowledgeable, patient, and truly cared about helping me choose the best coverage for myself and my family. She explained everything in a way that was easy to understand, answered all of my questions thoroughly, and made the entire process smooth and stress-free.

It’s not often you come across someone who genuinely puts your needs first, but Michelle did exactly that. Her excellent customer service, attention to detail, and dedication gave me peace of mind knowing I made the right decision.

If you are looking for someone trustworthy, professional, and committed to helping you protect your future, I highly recommend Michelle Benson-Dumas. Thank you for making this such a wonderful experience!"
We responded:
"Bernice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
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Karima Davis

May 21, 2026

5  out of  5
rating by Karima Davis
"Charlene is the absolute best! Very informative and always available to help me out with all my concerns!"
We responded:
"Thank you so much for the 5-stars, Karima! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michelle Benson-Dumas’s Team anytime."
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Pullup Or Pulloff

May 20, 2026

5  out of  5
rating by Pullup Or Pulloff
"Ms. Dumas was very professional, courteous, and Answered all questions promptly.... Thank You Ms. Dumas"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
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Monquez Hunter

May 20, 2026

5  out of  5
rating by Monquez Hunter
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
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Timothy Mujsce

May 19, 2026

5  out of  5
rating by Timothy Mujsce
"She’s genuinely great at what she does — friendly, helpful, knowledgeable, and easy to work with. You can tell she really cares about her clients and goes above and beyond"
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Charlene Johnson

May 19, 2026

5  out of  5
rating by Charlene Johnson
"My experience with this agent’s office has been nothing but excellent!"
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Bryan Brown

May 19, 2026

5  out of  5
rating by Bryan Brown
"The best 5 stars"
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Asha Cornelius

May 18, 2026

5  out of  5
rating by Asha Cornelius
"Amazing, fast & professional"
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Stanced Lyfe

May 15, 2026

5  out of  5
rating by Stanced Lyfe
"Switched to this location recently, very nice and respectful representatives and always very helpful."
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Mr. J-RCs

May 14, 2026

5  out of  5
rating by Mr. J-RCs
"J, took care of me... She showed the utmost patience and professionalism.. Thanks, State Farms! A happy customer."
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Chantal Sexton

May 11, 2026

5  out of  5
rating by Chantal Sexton
"Michelle Benson-Dumas has been a fantastic agent to work with over the years; super easy to deal with; very professional along with her very capable staff; very helpful with any claims I have had to make as well; over the most pleasant experience! I would highly recommend her and her staff!"
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Gage Holland

May 7, 2026

5  out of  5
rating by Gage Holland
"Made everything easy, with excellent service"