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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Estabrook

April 14, 2025

5  out of  5
rating by Robert Estabrook
"ShaDana has truly supported our insurance needs since moving to Chesapeake. She goes above and beyond expectations. She is easy to talk too and has your back. You will respect and appreciate her."
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Ciara

April 11, 2025

5  out of  5
rating by Ciara
"Dana was amazing!"
We responded:
"Ciara we are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Carlos Crique

March 28, 2025

5  out of  5
rating by Carlos Crique
"Amazing!"
We responded:
"Thank you Carlos for leaving our agency a 5-star review. We appreciate your business!"
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Natikki Velez

March 26, 2025

5  out of  5
rating by Natikki Velez
"Dana Foster was very knowledgeable and patient. It was a pleasure speaking with her. Exemplary customer service!"
We responded:
"Thank you for leaving Dana a 6-star review. We really appreciate the exemplary service she gives to our clients. Thank you for your business."
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David Vines, Jr

March 26, 2025

5  out of  5
rating by David Vines, Jr
"Great Hospitality"
We responded:
"Thank you David for leaving our agency a 5-star review. Always glad to give great service. We appreciate your business!"
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Darrell Smith

February 28, 2025

5  out of  5
rating by Darrell Smith
"The professionalism was so spot on."
We responded:
"Thank you Mr. Smith for taking the time to leave our office a review. Professionalism and customer service is very important to our office. "
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Naomi Hadarah

February 28, 2025

5  out of  5
rating by Naomi Hadarah
"Ms. Benson- Dumas was so tentative to our needs. She made sure we understood what we were getting and offered other ways for us to get discounts. She honestly is the reason we finalized our decision with State Farm. Thank you again for your help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Steve Hammond

February 11, 2025

5  out of  5
rating by Steve Hammond
"I can't remember a staff anymore helpful, attentive, friendly or responsive in assisting their clientele."
We responded:
"Thank you for taking the time to leave a review. Charlene said, she enjoyed working with you. Please let us know if you need anything else."
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Joan Williams

February 4, 2025

5  out of  5
rating by Joan Williams
"Michelle Benson’s team is top notch. Dana provided prompt, thorough, and gracious customer service through out - making the decision to move our policies to State Farm an easy one."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Melchizedek Plummer

January 29, 2025

5  out of  5
rating by Melchizedek Plummer
"Great customer service. I really enjoyed my visit to the office today. ShaDana Foster was very knowledgeable about the products and service that State Farm offer to their customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tiffani Gatson

January 27, 2025

5  out of  5
rating by Tiffani Gatson
"Excellent Customer Service quick and easy process!!! She was very kind and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Gail Campbell

January 24, 2025

5  out of  5
rating by Gail Campbell
"Great customer service, very patient with my questions and very friendly. I will be recommending State Farm to all of my friends"
We responded:
"Gail thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Tyler Tindle

January 23, 2025

5  out of  5
rating by Tyler Tindle
"Very helpful, was a very easy and simple process. Also a great price. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Rashon Hurst

January 22, 2025

5  out of  5
rating by Rashon Hurst
"The service is always professional and they are easy to reach. Charlene was able to bundle my auto and renters insurance and give me a budget friendly rate!"
We responded:
"Thank you Rashon for taking the time to leave a review. Charlene really try to make sure she's giving our clients the best deal by combining the auto and renters."
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Pell Seaton

January 17, 2025

5  out of  5
rating by Pell Seaton
"Thank you for your professional and personable service. Thank you for offering so many options. I look forward to a great relationship with State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kj Winfield

January 16, 2025

5  out of  5
rating by Kj Winfield
"I had a quick & wonderful experience with this office. They did everything they could to make sure I got bang for my buck. You know what?… It’s true what they say … Like a good neighbor State Farm “ IS “ there."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Allaycia Aiken

January 15, 2025

5  out of  5
rating by Allaycia Aiken
"This has been the best customer service given by any insurance company I have ever delt with. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ned Harris

January 10, 2025

5  out of  5
rating by Ned Harris
"Very helpful. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sandra Frazier

January 10, 2025

5  out of  5
rating by Sandra Frazier
"I had a great experience, speaking with the agent, she was very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Cindy Sutton

January 10, 2025

5  out of  5
rating by Cindy Sutton
"The folks at the office are exceptional! They are always helpful and go above and beyond to assist. Would hands down recommend this office! Thanks for all you do!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jerry Medley

January 9, 2025

5  out of  5
rating by Jerry Medley
"Charlene is very knowledgeable and courteous. She was able to offer me suggestions to save money but also get appropriate coverage."
We responded:
"Thank you for your 5-star review! Charlene and my State Farm team are happy to be your good neighbor! "
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Tameka Tribbett

January 9, 2025

5  out of  5
rating by Tameka Tribbett
"Thank you Michelle and Charlene for all of your help! Anyone in need of Insurance... call them now because they are the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Charlene and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Monquez Hunter

December 13, 2024

5  out of  5
rating by Monquez Hunter
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
We responded:
"Thank you Monquez for leaving my agency a 5 star review but more importantly for being a long-term client who continues to trust us with your insurance needs."
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Renee Riley

December 11, 2024

5  out of  5
rating by Renee Riley
"I called to get a quote and within minutes I was a customer, ShaDana didn't know it yet because she was still talking but the customer service, the laugh and the smile in her voice we're all additional selling points but the price I was quoted made me cut her off and announce "SIGN ME UP"! I can only give 5 stars but this young lady is THE star all by herself, she made me feel like family...well I am now. Thank you Dana you are awesome and made my online insurance shopping experience quickly come to a halt. Sometimes the customer service you receive makes all the difference."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you for recognizing Dana is a star all by herself. If there is anything else we can do for your insurance needs, just let us know!"
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gabriel Laucella

December 10, 2024

5  out of  5
rating by gabriel Laucella
"Michelle went above and beyond to get me the best price and the best coverage"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "