State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ron Minnick
March 23, 2026
5
out of
5
rating by Ron Minnick
"Very professional staff! Helped me save money, and added a life policy."
We responded:
"Thank you for the fantastic review, Ron! We are always here to help with your insurance needs here in Chesapeake . "
Cory Citro
March 19, 2026
5
out of
5
rating by Cory Citro
"The bomb highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Jason Davis
March 18, 2026
5
out of
5
rating by Jason Davis
"Great service!!!!!"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
daryl priest
March 17, 2026
5
out of
5
rating by daryl priest
"Completely awesome experience, saving money now with better coverage. Switched from Allstate to State farm, if you have Allstate. I urge you go over your policy, And then compare with State farm, the process was easy and quick, the people were professional and likable easy to deal with. Didn't take long better coverage saved money. I highly recommend them, Michelle and her team did a great job. Thank you so much! Daryl priest"
We responded:
"daryl, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michelle Benson-Dumas’s Team!"
Donna Martins
March 13, 2026
5
out of
5
rating by Donna Martins
"I have been with Michelle Benson-Dumas for over 10 years.Always keep me informed. I HAVE never filled a claim.All concerns are answered in timely manner and proffesional. Customer service is friendly and professional. Ladies job well done!"
We responded:
"Thank you so much for the 5-stars, Donna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Shamona Wilson
March 6, 2026
5
out of
5
rating by Shamona Wilson
"Ms Michelle was very professional and extremely helpful! She always responded in a timely manner! Thank you for all your help!"
We responded:
"Thank you for the 5-star review, Shamona! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Carla Wilson
March 5, 2026
5
out of
5
rating by Carla Wilson
"Great customer service. Very friendly team!"
We responded:
"Thanks so much for the amazing review, Carla! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
SHEILA EASON
March 4, 2026
5
out of
5
rating by SHEILA EASON
"I’m always satisfied with the customer service never had a bad experience always there for any questions just have become My State Farm Company For Life❤️❤️❤️❤️"
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Evelyn Berina
March 4, 2026
5
out of
5
rating by Evelyn Berina
"Dana was very thorough and answered all my questions well. My husband died without any insurance and that gave my children the task of paying for all the expenses that his death incurred. In this connection, I got one for my son so it won’t be a burden when his time comes. I do have a life insurance since 2001 and that is a blessing. My children won’t have to worry about their Mama."
We responded:
"Dana is a shining star that provides excellent service. She works hard to ensure our clients are protected in the event of there is a death or crisis situation. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Emanuel Staton
March 2, 2026
5
out of
5
rating by Emanuel Staton
"I really like your company and the ladies are very professional!! Thank y'all very much!!"
We responded:
"Thank you for the 5-star review, Emanuel! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
tinh pham
February 24, 2026
5
out of
5
rating by tinh pham
"Fast easy to understand and very nice customer services"
We responded:
"Thank you so much for the 5-stars, Tinh! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
JaMonte Jordan
February 9, 2026
5
out of
5
rating by JaMonte Jordan
"Quick response, very pleasant team"
We responded:
"Thanks so much for the fantastic rating, JaMonte! We are so glad you had a positive experience with us here on State Farm Agent Michelle Benson-Dumas’s Team. If there is anything we can do for you in the future, just give us a shout! "
Pell Seaton
February 9, 2026
5
out of
5
rating by Pell Seaton
"Thank you for your professional and personable service. Thank you for offering so many options. I look forward to a great relationship with State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Wendy Paola Jaimes
February 6, 2026
5
out of
5
rating by Wendy Paola Jaimes
"Great experience! Excellent attention to detail and top-notch support for auto insurance and rentals. Truly a seamless process."
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it! Thank you for the amazing review, Wendy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Barbara Bullock
February 3, 2026
5
out of
5
rating by Barbara Bullock
"Immediately after reaching out to this office, Ms. Dumas responded and forwarded my inquiry to an available agent to follow-up with me the very next day. The process of working with Charlene to obtain what I needed was very easy and fast. She kept the line of communication open and quickly responded to all of my questions. I would definitely use the services of this office again and recommend them to others."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Andre Small
December 19, 2025
5
out of
5
rating by Andre Small
"I’ve been away from State Farm for more than 5 years due to my becoming an independent insurance agent. However, it was a pleasure to come back and be provided with excellent service. I look forward to doing more business with Charlene Hurst. Thank you!!!"
We responded:
"Thank you, Mr. Small, for your business and working with Charlene. Charlene is very easy to work with and she works to provide exceptional service. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Jamacia Pitt
November 21, 2025
5
out of
5
rating by Jamacia Pitt
"I would jus like to say state farm has been one of the best insurance companies I’ve worked with and the longest . They strive to make sure they give you the best rates and the best service as possible also they are fantastic at working with their customers during difficult times . Everyone is super nice very respectful and professional . I also loveee Mrs Charlene she’s one of my favorite and Dana . Anyone looking for car insurance I highly recommend this company . Run don’t walk . You will not be disappointed Michelle has an amazing team"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Charlene and Dana is always ready and willing to help."
Latasha Jenkins
November 21, 2025
5
out of
5
rating by Latasha Jenkins
"I had an excellent experience working with Charlene Hurst to find both auto and home insurance. She was incredibly helpful, pleasant to work with, and really took the time to answer all of my questions. Her responses were quick and thorough, which made the entire process so much easier. I never felt rushed or overwhelmed, and she truly made me feel at ease. I highly recommend Charlene to anyone looking for insurance – she's professional, knowledgeable, and genuinely cares about finding the best coverage for her clients!"
We responded:
"Thank you for recommending and leaving Charlene a 5-star review. She works hard for an exceptional experience. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Shawn Fleming
November 20, 2025
5
out of
5
rating by Shawn Fleming
"It was very nice speaking with her"
We responded:
"Shawn thank you for leaving us a 5-star review. Let us know if we can be of any further assistance."
Cueswallia Hopkins
November 20, 2025
5
out of
5
rating by Cueswallia Hopkins
"Ms. Charlene was amazing!!! Thank you so much for everything!!! It was a quick and easy process and a very good choice in insurance!! I appreciate everything!"
We responded:
"Mrs. Hopkins Charlene and I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Mia Mitchell
November 19, 2025
5
out of
5
rating by Mia Mitchell
"Great customer service."
We responded:
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Vanessa Owens
November 17, 2025
5
out of
5
rating by Vanessa Owens
"Overall, if you pay for an insurance, you'll get it but you don't always get excellent customer service. I must say that every person that I've talked to. In this local insurance company has treated me with the highest respect. And they've always been very, very courteous and kind, thank you"
We responded:
"Thank you, Mrs. Owens for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you and your business."
Enrique Rodriguez
November 17, 2025
5
out of
5
rating by Enrique Rodriguez
"Always listens to what you have to say and does what you need. Very nice and speaks clearly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Shawnkesha Roscoe
November 17, 2025
5
out of
5
rating by Shawnkesha Roscoe
"I love state farm they are always on time"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Charlene Hurst
November 15, 2025
5
out of
5
rating by Charlene Hurst
"Michelle's service has been wonderful! I have been a State Farm client for over 25 years and switched to Michelle's agency because of the awesome reviews."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "