State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamacia Pitt
November 21, 2025
5
out of
5
rating by Jamacia Pitt
"I would jus like to say state farm has been one of the best insurance companies I’ve worked with and the longest . They strive to make sure they give you the best rates and the best service as possible also they are fantastic at working with their customers during difficult times . Everyone is super nice very respectful and professional . I also loveee Mrs Charlene she’s one of my favorite and Dana . Anyone looking for car insurance I highly recommend this company . Run don’t walk . You will not be disappointed Michelle has an amazing team"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Charlene and Dana is always ready and willing to help."
Latasha Jenkins
November 21, 2025
5
out of
5
rating by Latasha Jenkins
"I had an excellent experience working with Charlene Hurst to find both auto and home insurance. She was incredibly helpful, pleasant to work with, and really took the time to answer all of my questions. Her responses were quick and thorough, which made the entire process so much easier. I never felt rushed or overwhelmed, and she truly made me feel at ease. I highly recommend Charlene to anyone looking for insurance – she's professional, knowledgeable, and genuinely cares about finding the best coverage for her clients!"
We responded:
"Thank you for recommending and leaving Charlene a 5-star review. She works hard for an exceptional experience. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Shawn Fleming
November 20, 2025
5
out of
5
rating by Shawn Fleming
"It was very nice speaking with her"
We responded:
"Shawn thank you for leaving us a 5-star review. Let us know if we can be of any further assistance."
Cueswallia Hopkins
November 20, 2025
5
out of
5
rating by Cueswallia Hopkins
"Ms. Charlene was amazing!!! Thank you so much for everything!!! It was a quick and easy process and a very good choice in insurance!! I appreciate everything!"
We responded:
"Mrs. Hopkins Charlene and I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Evelyn Berina
November 19, 2025
5
out of
5
rating by Evelyn Berina
"Dana was very thorough and answered all my questions well. My husband died without any insurance and that gave my children the task of paying for all the expenses that his death incurred. In this connection, I got one for my son so it won’t be a burden when his time comes. I do have a life insurance since 2001 and that is a blessing. My children won’t have to worry about their Mama."
We responded:
"Dana is a shining star that provides excellent service. She works hard to ensure our clients are protected in the event of there is a death or crisis situation. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Mia Mitchell
November 19, 2025
5
out of
5
rating by Mia Mitchell
"Great customer service."
We responded:
"Thank you Mia. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Vanessa Owens
November 17, 2025
5
out of
5
rating by Vanessa Owens
"Overall, if you pay for an insurance, you'll get it but you don't always get excellent customer service. I must say that every person that I've talked to. In this local insurance company has treated me with the highest respect. And they've always been very, very courteous and kind, thank you"
We responded:
"Thank you, Mrs. Owens for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you and your business."
Enrique Rodriguez
November 17, 2025
5
out of
5
rating by Enrique Rodriguez
"Always listens to what you have to say and does what you need. Very nice and speaks clearly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Shawnkesha Roscoe
November 17, 2025
5
out of
5
rating by Shawnkesha Roscoe
"I love state farm they are always on time"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Charlene Hurst
November 15, 2025
5
out of
5
rating by Charlene Hurst
"Michelle's service has been wonderful! I have been a State Farm client for over 25 years and switched to Michelle's agency because of the awesome reviews."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Joshua Rodriguez
November 15, 2025
5
out of
5
rating by Joshua Rodriguez
"I would like to thank Dana from State Farm insurance for helping me recieve the best quote possible, but also coverage I needed. She was very helpful and answered all my questions. She also followed up with a phone call to see if I was still interested. Thank You Dana."
We responded:
"Dana always strives to go above and beyond to ensure our clients get the excellent service they deserve. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Diamond Doll
November 14, 2025
5
out of
5
rating by Diamond Doll
"Excellent Customer service! I called and recieved help from Ms. Charlene She assisted me very well by answering all my questions patiently and thoroughly. She also informed me about opportunities for affordable policies! I would definitely recommend !"
We responded:
"Charlene is the best and works hard to make sure our clients knowledgeable about their policies. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Samyra Robinson
November 13, 2025
5
out of
5
rating by Samyra Robinson
"Great Experience! Michelle has been so helpful and knowledgeable throughout the process and so kind."
We responded:
"Samyra we are truly thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
delphine davidson
November 13, 2025
5
out of
5
rating by delphine davidson
"Her services is great they keep you informed with up dates"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Gerod Carter
November 13, 2025
5
out of
5
rating by Gerod Carter
"ShaDana was such a great with our insurance needs, highly recommended!!"
We responded:
"Thank you for recommending Shadana. She does a great job providing customer service to our clients. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Neyah Myers
November 13, 2025
5
out of
5
rating by Neyah Myers
"I’ve been with State Farm for almost 2 years, and I couldn’t be happier with their service! From auto to home insurance, everything has been smooth and stress-free. My agent Michelle and other staff is always friendly, professional, and quick to answer any questions I have. Claims are handled efficiently, and I truly feel like they care about their customers. It’s refreshing to work with a company that values honesty and great service. Highly recommend State Farm to anyone looking for reliable insurance and peace of mind!"
We responded:
"Neyah we are thankful for your feedback! It’s our pleasure to assist you claims and your insurance needs. If there is anything else we can do to help, please let us know! Again, thank you for your business. "
Erica Mercer
November 6, 2025
5
out of
5
rating by Erica Mercer
"I absolutely love State Farm and my agent. They are incredibly skilled in their field, and I couldn’t be happier with their services. They are highly professional and always willing to assist me."
We responded:
"Thank you Erica for taking the time to leave us a review. We appreciate your business and glad you are happy with our agency. "
M Manning
October 25, 2025
5
out of
5
rating by M Manning
"I had a problem and when I called, they were very quick to resolve it! The staff was professional, courteous and responsive to my issue. Very highly recommended!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Danielle Skipper
October 23, 2025
5
out of
5
rating by Danielle Skipper
"Excellent service. Very friendly and helpful!! Thank you so much!!"
We responded:
"Thank you Danielle for taking the time to leave a review. We pride ourselves on great customer service. "
Alexander Talavera
October 22, 2025
5
out of
5
rating by Alexander Talavera
"Great to work with"
We responded:
"Thank you for taking the time to leave us a 5-star review."
Shaunda Mann
October 22, 2025
5
out of
5
rating by Shaunda Mann
"I had a grand experience working with ShaDana. I was looking to get new car insurance and was having a hard time. She worked diligently to meet my goals."
We responded:
"We’re thankful for your feedback! Excited to know you had a great customer service from Dana. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Athan Reynoso
October 22, 2025
5
out of
5
rating by Athan Reynoso
"I wish to deal with someone like Dana at all times ! She worked with me more than 24 hours with no hesitation, I appreciate you !"
We responded:
"Thank you for reviewing our State Farm office! Dana works hard to provide exceptional service. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Gordon Coles
October 22, 2025
5
out of
5
rating by Gordon Coles
"Great people to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Bernard Rogers
October 16, 2025
5
out of
5
rating by Bernard Rogers
"Very polite and respectful and grateful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Alexandra Harrison
October 14, 2025
5
out of
5
rating by Alexandra Harrison
"Michelle and her team are professional, responsive, and genuinely care about helping their clients. Highly recommend this agency to anyone looking for reliable coverage and outstanding support!"
We responded:
"Thank you Alexandra for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "