State Farm® Insurance Agent Michelle Benson-Dumas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chantal Sexton
May 11, 2026
5
out of
5
rating by Chantal Sexton
"Michelle Benson-Dumas has been a fantastic agent to work with over the years; super easy to deal with; very professional along with her very capable staff; very helpful with any claims I have had to make as well; over the most pleasant experience! I would highly recommend her and her staff!"
We responded:
"Thank you so much for the 5-stars, Chantal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Gage Holland
May 7, 2026
5
out of
5
rating by Gage Holland
"Made everything easy, with excellent service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michelle Benson-Dumas’s Team. "
shanetta pegues
May 4, 2026
5
out of
5
rating by shanetta pegues
"Excellent customer service 10/10 recommend"
We responded:
"Thanks so much for the amazing review, shanetta! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Lauren Thornsbury
May 1, 2026
5
out of
5
rating by Lauren Thornsbury
"Michelle is amazing. She helped me with all my needs and was very pleasant to speak to. I would recommend her to everyone."
We responded:
"Lauren we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Dre Duran
April 30, 2026
5
out of
5
rating by Dre Duran
"Michelle was amazing! She helped me get a lower rate for my car insurance and was very friendly, informative and helpful! The only thing I would’ve changed was switching sooner!! RIP to all those years of overpaying and HERRO to saving money! Call her TODAY and I promise you won’t regret it! Don’t be like me and wait, CALL HER RIGHT NOW!!"
We responded:
"We appreciate your review, Dre. We are so happy that you had such a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake ! "
Shawnna Orton
April 30, 2026
5
out of
5
rating by Shawnna Orton
"She was very inviting and made me feel comfortable. Explained and answered all of my questions before I even had to ask. Very patient with me and everything. I wish I could give 10 stars !!"
We responded:
"We are grateful for your 5-star review, Shawnna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
Regina Boggs
April 30, 2026
5
out of
5
rating by Regina Boggs
"5stars around the BOARD thank you so much for understanding greatly appreciated!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
L R
April 17, 2026
5
out of
5
rating by L R
"Everything you need for insurance."
We responded:
"Thank you for the 5-star review, L! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Sherry Gordon
April 6, 2026
5
out of
5
rating by Sherry Gordon
"I've been a client for years and the consistent customer service is exceptional. It's refreshing to interact with a business that's professional, personable, though and genuinely make you feel at ease whether you're purchasing a vehicle or on your worse day, filing an accident claim or submitting a death claim. This is the office for you! I haven't been disappointed and I highly recommend it you for your insurance needs."
We responded:
"Thank you for the 5-star review, Sherry! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Lynn Griffin
April 2, 2026
5
out of
5
rating by Lynn Griffin
"I want to thank you for your professionalism, patience and empathy. And always reaching out to let me know my options. Please let whoever you have to report to in the main corporation that you are a true asset. Your office has inspired me to have people call and get your insurance. Enjoy the rest of your day!"
We responded:
"Lynn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michelle Benson-Dumas’s Team here in our Chesapeake office. "
Richard Baker
April 1, 2026
5
out of
5
rating by Richard Baker
"Michelle has been a great agent. She has taken the time and extreme effort to make everything work smoothly for me and my family. I would recommend her to all my friends"
We responded:
"Thank you for the 5-star review, Richard! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Mommy E
March 27, 2026
5
out of
5
rating by Mommy E
"Fast and friendly service! I've been with State Farm for years and have never been disappointed in the care they give their customers!"
We responded:
"Thank you for leaving us this 5-star review! We appreciate your business."
Kevan Gaines
March 27, 2026
5
out of
5
rating by Kevan Gaines
"Michelle provided me with excellent customer service with handling changing my insurance on my vehicle."
We responded:
"Kevan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Darnel Hall
March 27, 2026
5
out of
5
rating by Darnel Hall
"So first of all let me start by saying ShaDana had a very bubbly personality. She also remained very professional even though I tried to give her a hard time. She continued to help me and resolve my problem with no sign or hits of breaking her professionalism. Thank you again!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michelle Benson-Dumas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Ron Minnick
March 23, 2026
5
out of
5
rating by Ron Minnick
"Very professional staff! Helped me save money, and added a life policy."
We responded:
"Thank you for the fantastic review, Ron! We are always here to help with your insurance needs here in Chesapeake . "
Cory Citro
March 19, 2026
5
out of
5
rating by Cory Citro
"The bomb highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Jason Davis
March 18, 2026
5
out of
5
rating by Jason Davis
"Great service!!!!!"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
daryl priest
March 17, 2026
5
out of
5
rating by daryl priest
"Completely awesome experience, saving money now with better coverage. Switched from Allstate to State farm, if you have Allstate. I urge you go over your policy, And then compare with State farm, the process was easy and quick, the people were professional and likable easy to deal with. Didn't take long better coverage saved money. I highly recommend them, Michelle and her team did a great job. Thank you so much! Daryl priest"
We responded:
"daryl, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michelle Benson-Dumas’s Team!"
Donna Martins
March 13, 2026
5
out of
5
rating by Donna Martins
"I have been with Michelle Benson-Dumas for over 10 years.Always keep me informed. I HAVE never filled a claim.All concerns are answered in timely manner and proffesional. Customer service is friendly and professional. Ladies job well done!"
We responded:
"Thank you so much for the 5-stars, Donna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Shamona Wilson
March 6, 2026
5
out of
5
rating by Shamona Wilson
"Ms Michelle was very professional and extremely helpful! She always responded in a timely manner! Thank you for all your help!"
We responded:
"Thank you for the 5-star review, Shamona! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
Carla Wilson
March 5, 2026
5
out of
5
rating by Carla Wilson
"Great customer service. Very friendly team!"
We responded:
"Thanks so much for the amazing review, Carla! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
SHEILA EASON
March 4, 2026
5
out of
5
rating by SHEILA EASON
"I’m always satisfied with the customer service never had a bad experience always there for any questions just have become My State Farm Company For Life❤️❤️❤️❤️"
We responded:
"Thank you for your kind review of State Farm Agent Michelle Benson-Dumas’s Team. We appreciate it!"
Evelyn Berina
March 4, 2026
5
out of
5
rating by Evelyn Berina
"Dana was very thorough and answered all my questions well. My husband died without any insurance and that gave my children the task of paying for all the expenses that his death incurred. In this connection, I got one for my son so it won’t be a burden when his time comes. I do have a life insurance since 2001 and that is a blessing. My children won’t have to worry about their Mama."
We responded:
"Dana is a shining star that provides excellent service. She works hard to ensure our clients are protected in the event of there is a death or crisis situation. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Emanuel Staton
March 2, 2026
5
out of
5
rating by Emanuel Staton
"I really like your company and the ladies are very professional!! Thank y'all very much!!"
We responded:
"Thank you for the 5-star review, Emanuel! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
tinh pham
February 24, 2026
5
out of
5
rating by tinh pham
"Fast easy to understand and very nice customer services"
We responded:
"Thank you so much for the 5-stars, Tinh! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "